My distinct circumstance concerned a gasoline leak that was caught by a drywall repair installer. The installer stated the leak could both be coming from my drinking water tankless heater or my furnace. I decided to contact the plumber for your drinking water heater to start with who occur being Castillo Works. I got in contact with Mike who took a certain amount of details from me and was at my home inside the hour.
COVID is real And that i totally feel It can be serious and would under no circumstances need to endanger any person's daily life, but are they inquiring this of all their customers? and also to wait for COVID being more than? I do the job during the Health care field and COVID won't be about For a lot of months still to ensure delivers again the point about this remaining many years, which might look it will not actually make a difference to Castillo then. I also Really don't realize why the response we get back again also is always that it has been more than 5 many years when it hasn't. It just file-ing sucks lead to I hate composing destructive reviews, but I was fired up and assumed this was last but not least likely to happen then remaining taken care of like crap as a purchaser, as if I am lying or to swindle me to get more money, that just sucks. Make sure to never ever just choose a verbal agreement, it's a lesson learned and I do know I need to know far better cause now my only choice is always to be considered a sucker or drop by tiny statements court docket or something so Plainly I'm a sucker result in it's not even worth it. Icing on the cake, they're stating we are harassing him being a shopper and threatened to put up a reply to this review with screenshots of our textual content messages, but my partner And that i could also do this, but it's actually not worth it. I just come to feel dumb being energized, wondering ultimately In fact these when there is eventually the type of faucet we need that may not something we should customized purchase and pay $1000 or maybe more (considering that at that price tag we'd in addition hardly ever Have a very Operating tub or conserve our pennies to with any luck , in the future be able to remodel in several extra many years), that I was at last going to have a Doing the job tub to bathe my babies in. Oh, I also did not value some texts click here he despatched insinuating we wouldn't abide by COVID principles or something like we would not dress in masks or that we are so wealthy or a thing mainly because his response is he/his staff needing to go away Work where by people today did not follow guidelines and that he isn't loaded, properly guess what, I am not both and I'd under no circumstances not observe COVID principles, it saddens me they have got to manage shoppers like that. I do not Believe you can find everything that can definitely rectify this now and i am absolutely sure the proprietor will reply, possibly with screenshots of our texts or blame me for waiting around this extensive, all of this just sucks. Jen R. 10/18/2018 following A fast lookup as a result of Yelp this morning, I found Castillo Works Plumbing and contacted them in an effort to resolve my h2o heater difficulty as I discovered the night time ahead of, I wasn't getting any incredibly hot h2o. I have had this challenge just before a several years again Using the burner heading out, nonetheless it was easily fixed having a handful of resets that time. This time about was distinct. When troubleshooting and executing several resets which has a result of 7 flashing lights each time, the drinking water heater detected a faulty valve which I realized wasn't a little something I could effortlessly resolve by myself; as a result professional help was undoubtedly needed to have the task done appropriately.
I've identified as Castillo Works many situations and possess usually found time and energy to match me in the identical day I known as. Most just lately, they arrived out to vary my leaking water heater a similar working day. each of the Castillo Works plumbers I've labored with are utmost industry experts ready to reply any dilemma and really personable! thanks Castillo Works!
at the beginning I was skeptical but their cost was much better than practically anybody else and I actually appreciated my expertise with them The very first time about so I gave it a shot.
Even described supplying Costco his quantity when they gave me any problems. He actually went further than my expectations With regards to providing exceptional shopper service.
T. M. eleven/21/2021 Yet again I've applied the Qualified services of Castillo Works Plumbing Heating and Air. I'm a numerous repeat client, and this time I needed to switch an more mature rest room that has a brand new one particular I obtained at Lowes. So yesterday Art (a technician that has performed previous operate at my property) arrived with co-worker Greg. both equally gentlemen were pretty amicable, respectful, and remarkably successful experts in their trade.
Castillo just isn't The most cost effective plumber but I belief their prompt Skilled service, as well as their get the job done is good. I'm very joyful to buy this volume of competence and honesty (Alex might have just mounted a completely new a person without the need of telling us we experienced a person already). Will rely on them yet again Sooner or later! Roberto M. 02/06/2021 twelve:00:00 SA Wow!!! fantastic guys to work with. pretty Experienced and experienced. effective. Best of all cost was incredibly acceptable for installing a new seventy five gallon water heater. I will rely on them once again for almost any operate in my household in the future.
thanks Eli, Alex, and personnel. Kristen G. twelve/sixteen/2018 The drain pipe to our new washer backed up in the kitchen area sink at 10 pm over a Friday evening. immediately after a quick Yelp look for, we settled on Castillo Works Plumbing. I referred to as and incredibly an individual answered! I can not remember the name of the man I spoke to, it's possible Eli (?). He explained they might contact me in the morning for an ETA. Jose identified as to provide me his ETA - he was by the due date. Jose's buyer service is top notch - he even requested if he really should take off his footwear in advance of coming within our household. Clog was fixed - Jose stayed though I ran the fill/drain cycle two times to ensure it worked. This company will be my plumbing visit Sooner or later. Timothy J. seven/fifteen/2020 Eli came by exactly the same working day we inquired a few gasoline leak problem within our garage.
This happened in Jan 2020 and til at the present time no troubles. I felt cozy to put in writing a review once the service thus far to make certain The work was properly carried out, which it had been.
For each Employment they did quality operate. The Castillo Works crew are Skilled and knowledgeable And that i would not be reluctant to rent them for almost any plumbing difficulties I have Sooner or later.
You Angie J. one/15/2023 fast response. The work was finished devoid of accomplishing any holes, but incredibly highly-priced to acquire it finished. advised them the issue and they did it with beneficial consequence, did not have to watch for a specialist to provide a digicam, they knew what needed to become performed. You converse straight to them, Didn't have to handle appointments . Artoo D. 12/22/2022 wonderful service! Our drinking water heater started off leaking this morning and we searched for plumbers here on Yelp, it appeared like most plumbers cannot get out until eventually the following day within the earliest until eventually we contacted Castillo Works. Art answered the telephone and questioned for our locale, sizing of h2o tank and shots of the leak/tank. He was in the position to supply a fifty gallon tank and acquire to our household inside of two hrs! Art is incredibly pleasant and knowledgable with the process, he went over and outside of by re-routing some strains together with the water heater set up to verify it performs far more effectively compared to preceding put in place.
He also replaced some valves and pipe which were not in the initial estimate but did not cost us. Finally, we had to have a town inspector occur out and approve the repairs, Jose asked to educated of time with the inspection so he might be there in the event there were inquiries, no additional cost. The inspector was delighted Jose was there as Jose could clearly show him just what exactly he did. Btw, Jose confirmed up about 30 min b4 the inspection.
returning shopper in this article …… Ely took treatment of our drinking water heater four years ago and now I'd to succeed in out once again as a consequence of water leak from our water tension regulator.
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